Our Thinking

Companies spent more than $23Bn in 2021 on behavioural skill development, a sum on track to double by 2027 as demand increases for teams to be skilled in high-performance traits such as critical thinking, collaboration and agility. This is real money. But what are the real ROI metrics that companies are turning a blind eye to?

Tata Consultancy Services (TCS), a top 3 global IT services company announced this January that more than 200,000 of its 500,000 headcount is female. TCS is not the only Indian IT services company ramping up its female engineering bench strength. Women make up 34% of the total IT workforce in India (versus 25% in the U.S.). India’s IT industry contributes more than 7% to GDP, employs more than 4 million in India, and is actively expanding local hires in 80 countries. What do India’s IT giants know about the skills women engineers offer that others can learn? 

Learning is an overused word, often misapplied and misunderstood. Teaching skills so the learning sticks and can be retrieved for application at the right moment involves a word that is curiously absent from 99% of discussions about learning…..Memory.

Simone Biles has set a powerful example of having the courage to say No when No was clearly the right answer. In the business arena many people find it difficult to say no. That is why the practical training we give people in our GBS course of How To Say No without using the word No is so popular.

Human capital as a competitive differentiator is moving up the agenda in boardrooms around the world. As those with P&L responsibility scrutinize talent development strategies, they’re asking questions.

A hot topic in the C-suite right now is how to bring Business Agility across the workforce so an enterprise can take advantage of digitalization and innovate faster than the competition.

“Delayed Gratification” is a term that hasn’t readily come to mind over recent years of globalisation, and digital accessibility to virtually anything.

Watching recent U.S. congressional hearings into antitrust and bigtech, I’ve been struck at the paucity of critical questioning.

We’ve always thought the term “soft skills” was a misnomer given how important these skills really are. Now more than ever!

There is too little talk in the L&D industry about the Science of Learning. Science tells us learning in adults requires a structured learning framework and approach.